What to bring to the immigration office in Malaysia to apply for or renew your passport?

Claire Millard
Minami Ishii
Last updated
26 September 2024

If you’re a first time applicant, a disabled citizen, an overseas student or someone heading off on pilgrimage, you’ll usually need to apply for your Malaysian passport in person. The same goes for parents or guardians helping a child apply for a passport. While this may not be quite as convenient as getting your passport sorted online, it shouldn’t be too much of a headache with our comprehensive guide.

Read on as we explore what to bring to renew a passport in Malaysia, plus a look at the fees, the required documents, and where you’ll need to go. Let’s dive right in.

Who needs to apply for a passport or passport renewal at immigration office in Malaysia? 

If you qualify to renew your Malaysian passport online, you can do so through MyOnline Passport.

However, not everyone is able to apply for their Malaysian passport online, or sort out Malaysian passport renewal online. The following people are not eligible for the online process, and need to visit an immigration office to get their passport:

  • First time applicants

  • Anyone under 13 years old

  • Pilgrimage travellers

  • Disabled people

  • Students completing a degree overseas, aged up to 21

There are immigration offices in Malaysia, but if you’re overseas you may also be able to renew your passport through a local representative office close to your home. If you’re applying abroad, bear in mind that some of the requirements may be slightly different - and the waiting time is usually far longer compared to applying here in Malaysia.

It's well worth checking all the rules through your local representative office wherever you reside, to make sure you understand the process and timelines, and have everything needed for your application.

What to bring to renew or apply my passport in Malaysia?

To get your new Malaysian passport you will need to provide some supporting documents. Exactly what’s needed can vary based on your situation and where you’re applying. Double check you’re clear on what’s needed to avoid wasting time at your appointment. Here’s a roundup of the usual requirements

Requirement 1: Proof of the applicant’s identity 

If you were born in Malaysia: Applicant's MyKad - this should be marked as H or K for residents of Sabah and Sarawak who are applying in Peninsular Malaysia.

If the applicant does not have a MyKad, you need to provide a Temporary Identity Card and the applicant's birth certificate.

If you were born abroad: One of the following is needed - Mykad Applicant Form W, Birth Certificate, Certificate of Status, Confirmation of Citizenship Status (PTW), or the Travel document passport used when returning to Malaysia.

Members of the military or police may also be able to use their official documents as proof of identity instead. If you’re applying for a passport as an overseas student you may also need to prove the course you’re taking at an international university.

Requirement 2: Parent or Guardian’s proof of ID and permission for child applicants

For applications for minors, usually a parent will have to attend the application office to give permission for their child to get a passport. If the child’s parents have died, or are divorced, different arrangements are in place. Similarly, for adopted children and for under 18s who are or have been married, different documentation is accepted and required.

Requirement 3: Photos

If you’re getting your passport in person, your photo will usually be taken as part of your application. You must wear dark clothes and if you wear a hijab this must also be dark. You can’t wear glasses or a hat, and must be photographed with your eyes open and your mouth closed.

If you’re applying for a passport for a child who is 4 or younger you may take your photos along rather than having the child sit for a picture in the immigration office.

What are the process of walk-in application for passport applications and renewal. 

You may attend an immigration office in Malaysia or in certain overseas countries, depending on where you live. The process may vary a bit depending on where you apply - making an application overseas can take far longer than getting your application sorted at home, for example.

The usual steps are as follows if you’re applying within Malaysia:

  1. Gather all the required documents - double check the requirements based on your specific situation before you go to the immigration office

  2. Visit your preferred immigration office - we’ll look at what your options are a little later

  3. Submit your documents for checking - you’ll also be asked to give biometric information like your fingerprints, and to have a photo taken

  4. Pay the relevant fee - 100 MYR to 200 MYR for most applicants, depending on your situation and application type

  5. Check your application information - you’ll be passed a printed copy of your application for checking

  6. Your passport will be prepared - you’ll now have to wait up to an hour or so while your passport is printed for you

  7. Check your passport, and sign it - you’ll also need to have your fingerprints scanned again to prove you’re the applicant

The end to end process to get your passport is likely to take a couple of hours - be prepared, and take a book to keep you occupied while you wait! Bear in mind that overseas applications follow a different process and can take months rather than hours for processing.

How much does it cost to apply or renew a passport at immigration office? 

The fees required for passport application or renewal will depend on your situation, including your age.

Here’s a summary of the fees to renew a passport in Malaysia based on your personal situation:

Applicant typeMalaysian passport cost
Ordinary appliance aged 13 to 59200 MYR
Senior citizen aged 60 or over100 MYR
Children aged up to 12100 MYR
Student attending a degree programme overseas, aged 21 or under100 MYR
Pilgrimage100 MYR
People with disabilitiesNo fee

What are the operation hours of immigration offices? 

It’s important to check the exact opening times of the immigration office you intend to visit, to make sure you’re able to get your application submitted smoothly. Here’s a look at the usual opening hours:

Mon to Fri 7:30 am - 5:30 pm, with closure 12:15 pm to 2:45 pm on Fridays
Sat to Sun 8:00 am - 1:00 pm
Kedah, Kelantan, Terengganu and Johor states

Sun to Wed 7:30 am - 5:30 pm

Thursday 7:30 am - 3:30 pm

And here are the usual opening hours for the Urban Transformation Centres in different locations.

LocationsDayOperation Hour
  • UTC Shah Alam, Selangor 

  • UTC Keramat, Kuala Lumpur 

  • UTC Seremban, Negeri Sembilan 


Mon - Thu


Fri


Sat - Sun

1:00 pm - 10:00 pm


2:40 pm - 10:00 pm


8:00 am - 5:00 pm


Closures apply for night rest time, closed on public holidays - check the details before you visit

  • UTC Alor Setar, Kedah 

  • UTC Johor Bahru, Johor 

  • UTC Kota Bharu, Kelantan 

  • UTC Kuala Terengganu, Terengganu 


Sun - Thu


Fri - Sat

1:00 pm - 10:00 pm


8:00 am - 5:00 pm


Closures apply for Friday prayer and daily night rest time, closed on public holidays - check the details before you visit

  • UTC WP Labuan

Mon - Sun

8:00 am - 5:00 pm


Closures apply for Friday prayer

  • UTC Kangar, Perlis 

  • UTC Sungai Petani, Kedah 

  • UTC Ipoh, Perak 

  • UTC Pudu Sentral, Kuala Lumpur 

  • UTC Sentul, Kuala Lumpur 

  • UTC Bandaraya Melaka, Melaka 

  • UTC Pasir Gudang, Johor 

  • UTC Kuantan, Pahang 


Mon - Sun

8:00 am - 5:00 pm


Closures apply for Friday prayer

How to renew your passport online

If you’re over 13 and applying for a passport renewal you may be able to do so online. Here’s how to get your application underway.

What are the documents required to renew a passport online in Malaysia? 

To apply for your passport renewal online you’ll need to upload photographs which meet the specifications requested by the government:

  • Professional photographs only

  • Your photo must have a white background

  • Photos must be 50mm by 35mm

  • You must wear dark clothes

  • If you wear a hijab it must be dark

  • You can’t wear glasses or a hat

  • You must be photographed with your eyes open and your mouth closed

What are the steps to renew a passport online in Malaysia?

If you’re able to renew your Malaysian passport online, you can do so through MyOnline Passport. Simply visit the site and follow the prompts online to complete your application.

You can then submit your application digitally, and when you collect your new passport you will be asked to take along your expiring passport, your ID card and proof that you paid the renewal fee.

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Summary

A passport is essential if you’re going on a trip. If your passport is about to expire, check if you can renew it online or will need to visit an immigration office in person to get your new Malaysian passport. Either option is relatively straightforward - and once you have your passport in your hand you can get on with planning your next fun trip overseas.

FAQ

What documents do I need to renew my passport in Malaysia?

The documents you need can vary depending on your situation but you’ll pretty much always need your ID or MyKad. Applications for children usually also need a parent or guardian to supp

WhWhat documents are required for reissue of passport?at are the advantages of debit cards?

You’ll need to have your existing passport and your ID if you’re applying online, plus some photos which meet the official specifications. In person applications might have different requirements. Check what’s required for your specific application before you get started.

What are the fees to renew my passport?

Passport renewal fees depend on the specific situation, including the age of the applicant. Usually the cost is 100 MYR to 200 MYR, waived for disabled citizens.

What are the fees to issue my passport?

Passport issuance fees are from 100 MYR to 200 MYR, waived for disabled citizens. The standard cost for adults is 200 MYR but you may qualify for a discount if you’re over 60, going on pilgrimage, or a student.